Air India launches inflight Wi-Fi services on domestic routes

New Delhi: Tata group-owned Air India becomes the first airline to offer inflight Wi-Fi Internet connectivity services on domestic flights, according to the airline’s press release on Wednesday.

According to Air India, passengers can avail of Wi-Fi Internet connectivity service on domestic routes in Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft.

“This makes Air India the first to offer in-flight Wi-Fi Internet connectivity on flights within India, enabling travellers – flying for leisure or business – to stay connected to the Internet during their flights, and to enjoy browsing, accessing social media, catching up on work, or texting friends and family,” the airline said.

Rajesh Dogra, Chief Customer Experience Officer, Air India, “Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency.”

“Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft,” he added.

Air India said passengers can use Wi-Fi via laptops, tablets, and smartphones with iOS or Android operating systems, the in-flight Wi-Fi will also allow guests to connect multiple devices simultaneously when above 10,000 feet.

The deployment of Wi-Fi on domestic routes follows an ongoing pilot programme on international services operated by the Airbus A350, select Airbus A321 neo and Boeing B787-9 aircraft serving international destinations; including New York, London, Paris and Singapore.

At present, Wi-Fi service is being provided free of cost by Air India.

As with the domestic offer, Wi-Fi is complimentary for an introductory period. Air India will progressively roll out the service on other aircraft in its fleet over time, Air India said.

–IANS