Odisha Police Strengthens Its Phone Based Grievance Redressal System, Issues over 500 Help Lines
Bhubaneswar: The Odisha Police has strengthened its phone based grievance redressal system and issued more than 500 help lines to assist the people in view of the lockdown to beat the COVID-19. “Because of the lockdown, people are unable to visit police station or district police office and thus unable to put their grievance in [...]
Bhubaneswar: The Odisha Police has strengthened its phone based grievance redressal system and issued more than 500 help lines to assist the people in view of the lockdown to beat the COVID-19.
“Because of the lockdown, people are unable to visit police station or district police office and thus unable to put their grievance in person, relating to lockdown or other matters. We have therefore strengthened our phone based system for redressal of public grievances”, the State Police said in a statement.
A robust system of over 500 helplines has been developed for the phone based system of redressal of public grievance at district and police station level.
Each district police Headquarters has a functional police control room with one or more phone lines for people to lodge their grievance. Depending on volume of work, number of personnel and phone lines have been increased/ are being increased, the statement said.
District Control Room number has been publicized through Twitter, Facebook, Press release etc.
Each police station is publicizing its land line number and CUG cell number through Twitter, Face book, press release etc. It has been ensured that the phones are functioning and personnel are earmarked to attend the call and take appropriate action at PS level, it added.
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