Bhubaneswar: Joining office of the Bhubaneswar Municipal Corporation (BMC), the largest urban local body of the state, Prem Chandra Chaudhary the new Municipal Commissioner, stressed better delivery of services and raising the “satisfaction levels’’ of all groups of citizens across the civic body.
Calling for adopting simplified procedures for the citizens to avail the services and seeking BMC’s support for their causes, the new Municipal Commissioner also sought suggestions from every employee of BMC so that the service quality of the organisation will be at its level best. “I welcome suggestions from all of you so that we can serve the people better,’’ he added.
Giving the employees the `mantra’ of `effectiveness’ and `ensuring better satisfaction level’, he also urged all the staff members to deal with all visitors to the office with patience, soft behaviour and try to redress the difficulties faced by the citizen concerned.
“We have various kinds of people coming to the civic body and many from extremely poor economic background. So we must treat them with patience and heal their hardships with gentle behaviour first. If we can treat a citizen in a better way, then half of his/her problem seems over or redressed,’’ he said, adding “any deviation to this code of conduct will be seen as a serious matter.’’
After addressing the entire staff of BMC in the Conference Hall the Commissioner also took stock of the individual departments by chairing a separate meeting attended by all heads of departments and sections of BMC including sanitation, city health office, finance, taxation, revenue, engineering, drainage, welfare, planning, housing, establishment and emergency.