Kalahandi Adopts Mo Sarkar Approach for Quarantine Management

Bhawanipatna: The Kalahandi district administration has adopted Chief Minister Naveen Patnaik’s ‘Mo Sarkar’ approach for the better management of quarantine centres set up for the migrants returning to the district.

As per the plan, the district administration has established a call centre to ascertain feedback from inmates of quarantine centre about various arrangements, such as quality of food and serving time, water supply, electricity, cleaning and medical checkups.

One person has been engaged for each block. The admin makes 2-3 calls every day to one of the inmates in the centre to get feedback.

An online portal has also been developed to manage the Temporary Medical Camps (TMCs).

The online portal has two major components – Migrants and TMC status, and Complaint Management.

For Migrants and TMC status, the blocks enter the data in the portal of migrants and place of accommodation. From the portal, district cell get complete details of occupancy at GP level, block level so that proper management can be done.

Complaint Management: The call centre enters any complaint and flags issue to BDO. At district level the administration can get to know complaints pending with blocks/TMC etc. Once the issue is resolved, the BDO closes the complaint. This again is confirmed by giving a call back to the inmate.

Kalahandi Collector Dr Parag Harshad Gavali, who visited various quarantine centres to review the management of TMCs, said that he got positive feedback from the inmates about arrangements made by the district administration.

As per reports, there are around 374 quarantine centres in Kalahandi distict.

Earlier, the district administration had launched a digital workplace solution in line with Chief Minister Naveen Patnaik’s 5T mantra of governance to beat the challenges of COVID-19 lockdown.