Odisha: Cyber Crime Help Line Call Centre Inaugurated

Bhubaneswar: Odisha DGP Sunil Kumar Bansal on Tuesday inaugurated the 1930 Cyber Helpline Call Centre & Cyber Crime Help Desk at Cyber Complex, Keshari Nagar, Bhubaneswar.

The 1930 Cyber Helpline Call Centre cum Help Desk at Cyber Complex, Bhubaneswar is a facility for the victims of online financial fraud.

The victims can lodge Cyber Crime fraud complaints by dialing 1930 for immediate assistance to halt the transaction and get back their money. This facilitation centre has 10 parallel telephone lines which are manned by trained police personnel. The helpline is functional 24/7 in three shifts.

A cyber fraud victim sitting anywhere in Odisha can dial 1930 for immediate relief. The call will land at this Call Centre, where trained personnel will attend the call. They will ask relevant questions and simultaneously initiate the process of tracking the money trail. They will take immediate action to block it and try to revert back the money into the victim’s account. Simultaneously they would also ensure the blocking of the IMEI and the SIM used for the commission of the offence.

Earlier, with the limited manpower CID-CB has been successful in reverting Rs.1,19,11,478/- to the victims’ account in year 2022. It was also successful in blocking Rs.1,58,87,037/- from being siphoned off. With the newly inaugurated facility, these figures are likely to go up in the coming days.

Recently, after a review held by the DGP, it was decided to strengthen the Cyber Crime Help Line Call Centre with additional manpower. This would become a huge deterrence against cybercrime fraud and a boon to the victims.

After the inauguration, CID-CB made a presentation about its preparation to deal with cyber-crimes. Arun Bothra, Addl. D.G. of Police, Crime Branch, Shefeen Ahamed K, I.G. of Police, Crime Branch and other senior police officers attended the function.