Bhubaneswar: The Bhubaneswar Municipal Corporation (BMC) has asked all banks to provide door step banking services to the elderly citizens in the wake of restrictions on their outdoor movement due to the COVID-19 outbreak.
BMC Commissioner Prem Chandra Chaudhary wrote a letter to regional managers of all banks including government, private, scheduled and RRBs in this regard.
The incidence of COVID .19 is still in increasing trend. Elderly citizens, mostly above the age of 60 years belong to the most vulnerable group from COVID-19 perspective. Therefore it is required that their movement outside need to be restricted as far as practicable, the BMC Commissioner said.
“Banking need is a significant activity for which senior citizens use to visit bank branches. There must be sufficient avenue available with you like net banking/mobile banking etc by using which the unnecessary movements of elderly citizens can be avoided. Further, elderly customers banking needs can be managed by personal intervention of a bank executive on one to one basis. It is learnt that some of the banks are also practicing it at present. However the same need to be replicate in all banks of Bhubaneswar”, the letter reads.
“You are therefore requested to activate your banking personnel to personally visit the elderly customers to orient them about the mobile/internet banking rnethods and also attend to their personal banking request by visiting them so that their outside visit is avoided for a better cause”, it added.